LEGAL · Terms of Service

Terms of Service

Last updated: 2026-09

This page explains the scope of the VPNBN cross-border network acceleration subscription, the rules for accounts and subscriptions, acceptable use requirements, service availability and liability, and the conditions for refunds and account termination. By registering or paying, you confirm that you have read and agree to the following.

Coverage 110+ countries / 210+ routes Devices Unlimited Refunds 14-day money-back guarantee Payment Alipay / WeChat / USDT

Service Scope and Coverage

VPNBN provides a cross-border network acceleration subscription that optimizes the link quality for reaching international websites and online services over international routes. The network currently covers 110+ countries / 210+ routes, including IEPL dedicated lines, relay and direct connections; clients are available for Windows, macOS, iOS, Android and Linux, and traffic between the client and the routes is protected with bank-grade encryption.

Subscription plans and pricing:

  • Monthly subscriptions: ¥9.9/month for 60GB; ¥18/month for 250GB; ¥28/month for 500GB. Data resets every month on the activation date; if you upgrade mid-cycle, the price difference is converted into the remaining days.
  • Data packs: ¥158/300GB; ¥358/1000GB; ¥658/3000GB. Use them until they run out — they never expire.

Payment is accepted via Alipay, WeChat and USDT; no email address is required to register — a username and password are all you need. The number of routes and the regions covered may change as operations require; the details currently published on this site and in the user panel apply.

Account and Subscription Usage Rules

You register and keep your own account. Your username and password are the only credentials for signing in to the panel and retrieving subscription configurations, so do not share them with anyone; any loss caused by poor credential handling is borne by the account holder. If you notice unusual sign-in activity, contact us as soon as possible through a ticket in the panel.

A single subscription does not limit the number of devices online at the same time, so you can use it on multiple devices of your own. The subscription is for the registered user only and may not be resold, rented, lent or shared with others, nor may access be provided to third parties through proxy purchases or similar arrangements.

The following actions are considered a breach of these terms:

  • Posting account details, subscription links or configuration information in public channels, or sharing them with devices that are not your own;
  • Charging third parties in any form for access to this service;
  • Registering accounts in bulk for resale or any purpose other than personal use.

Subscription configurations are only available from the user panel — do not use subscription links from unknown sources.

Acceptable Use Requirements

Users must comply with the laws and regulations of their location and with the rules that apply to using network services, and are responsible for their own usage. This service is intended only for normal cross-border access and network acceleration needs.

Using this service for illegal activities is prohibited, including but not limited to: attacking, scanning or intruding into other people's systems; distributing malware, spam or illegal content; infringing on others' intellectual property or privacy; and interfering with the normal operation of networks and services. Using this service for any purpose that violates local laws is also prohibited.

If such activity is detected on an account, VPNBN may restrict or terminate service for that account.

Service Availability and Liability Scope

VPNBN continuously maintains its routes and clients to keep connections as stable as possible. The service is provided as is: no specific uptime figure is promised, and no guarantee is made that third-party websites or apps will always be reachable — third-party platforms may change their regional policies and access rules, which is beyond this service's control.

This service is not liable for indirect losses arising from connection issues caused by your local network, device state, operating system restrictions, or by force majeure and upstream route changes. For important use cases, it is advisable to run a connection test in advance and keep a backup route in the client.

Refunds and Account Termination

Refund Guarantee

A full, no-questions-asked refund can be requested within 14 days of your first payment. Submit the request through the ticket entry in the user panel, including your order details.

Orders beyond that period continue as a normal subscription until expiry; data packs are one-time purchases that last until used up and do not expire when the subscription ends.

VPNBN may suspend or terminate account service in the following cases: breach of these terms (resale, sharing, illegal use, etc.); use of the account to harm service operations or other users; failure to renew after the subscription expires. Termination does not affect refund requests that have already been approved.

You may also stop using the service at any time — simply do not renew; no further action is needed.

Term Changes and Contact

These terms may be updated as the service changes. Updates will be published on this page, and the last-updated date at the top of the page will be revised accordingly; significant changes affecting user rights will be explained separately in an announcement in the user panel. Continuing to use the service after the terms are updated means you accept the updated content.

If you have questions about these terms, or need to check an order or subscription status, submit them through the ticket entry in the user panel; see the Privacy Policy for how personal information is handled.