Getting Started · The Five-Step Path

Five-step setup guide

This page does one thing: it lays out the path from signing up to actually using the service. Every step says where to click, what you should see and what comes next — follow them in order and you're ready to go. All connections use bank-grade encryption, there's no limit on the number of devices, and if you get stuck you can always come back to this page.

Coverage 110+ countries Routes 210+ Devices Unlimited Refunds 14 days, no questions asked Monthly from ¥9.9
One thing to know first

Client menus don't all use the same wording: the subscription entry may be called “Subscription”, “Profile” or “Import from URL”, and the button may say “Update” or “Add”. This page uses “subscription entry” for that spot throughout — just find the equivalent item in your own client. The order of the steps and the results you see are the same either way.

Create account

Username + password, no email address needed

The signup form has just two fields: username and password. Registration here doesn't require an email address — fill in both and your account is created. Pick a username of at least 6 characters that's easy to remember (letters or numbers); it also becomes your login for the user panel. For the password, use at least 8 characters mixing upper and lower case letters with numbers.

After you submit, you go straight to the “Account overview” in the user panel. The account now exists, but there's no subscription yet: the overview tells you there's no active subscription and the plan status shows as not purchased. That's the normal starting state, not a failed signup — no need to submit again. Signing up costs nothing, so you can create an account first and decide on a plan after you've looked at the options.

  • Signup successful: you're taken to the user panel automatically and your username appears at the top;
  • The overview says there's no active subscription: that means the next step is choosing a plan;
  • The username already exists: just pick another combination and submit again.

Choose a plan and order

Three monthly plans + data packs that never expire

Once you've signed up, choose “Buy a plan” in the user panel, or compare the three monthly plans side by side on the plans page first. The monthly plans and their data allowances are: ¥9.9/month with 60GB, ¥18/month with 250GB and ¥28/month with 500GB. Data resets every month on the day you activated, not on the calendar month, so your first cycle is always complete no matter which day you start. If you upgrade mid-cycle, the amount you've already paid is converted into remaining days — no need to wait for the current cycle to end.

If you'd rather not renew monthly, data packs are an option too: ¥158 for 300GB, ¥358 for 1000GB and ¥658 for 3000GB. A data pack lasts until it runs out and never expires, which suits usage that's irregular or concentrated in bursts.

Pick a tier by how heavily you use it: for occasional research and messaging, 60GB is usually enough; if you stream video daily or stay online for long stretches, start at 250GB; with several devices in use and plenty of HD video, 500GB is the easier choice. If you're unsure, start lower and upgrade later — the price difference is prorated.

Once you've chosen a tier, place the order. Payment options include Alipay, WeChat and USDT. The order page shows the amount due and the order status; after payment the status changes to paid and the subscription takes effect right away — no manual activation needed. The whole checkout process doesn't require an email address either. VPNBN offers a 14-day refund policy, so if the routes or speeds don't match your expectations during the trial, you can request a refund and keep the risk low.

Get your subscription link

Subscription links are only available after you log in

After payment, go back to the user panel and open “Account overview”. Scroll down to the subscription section, which shows your current plan, expiry date and a subscription link. Click “Copy subscription link” to copy it to the clipboard, or click “One-click import” to try launching your client.

The subscription link is an address starting with https:// and ending with a string that belongs only to your account, similar to this:

https://example.com/sub?token=YOUR_TOKEN

The example above is just a format illustration, not a working address. Real subscription links only appear in the panel after you log in; VPNBN doesn't publish static subscription addresses, so always copy your link from the panel.

Treat the subscription link as your account credential: don't share it publicly, post it in groups or paste it anywhere public. Once your client has the link, it refreshes the route list at fixed intervals, so when routes change you don't need to reconfigure anything — a manual subscription update pulls in the latest routes.

“One-click import” simply hands the link to a client already installed on your system. If nothing happens when you click it, no client for that protocol is registered on your system — switch to the manual route: copy the link, open your client and paste it into the subscription entry.

Import into your client

Windows · macOS · Android · iOS · Linux

VPNBN clients cover five platforms — Windows, macOS, iOS, Android and Linux — and the same subscription can be imported on as many devices as you like, with no device limit. Installers and app links live on the “Download clients” page in the user panel and are available after you log in; if you haven't bought a plan yet, that page first points you to a suitable one. The flow is the same everywhere: install the client → open the subscription entry → paste the link and update → go back to the main screen and pick a route. The sections below cover where to import on each platform.

Windows client

Grab the Windows installer from the download page in the panel and double-click it, following the prompts. On first launch the system may show a firewall prompt — choose Allow, since the client needs to make network connections. Open the client and find the subscription entry (usually in the left-hand menu or settings, possibly labelled “Subscription” or “Profile”), click Add or Import from clipboard, paste the link you copied in step 3, save and click Update. When routes grouped by region (Hong Kong, Tokyo, Singapore, Los Angeles and so on) appear in the list, the import worked — pick one and click Connect. It's worth turning on launch at startup and keep in tray in the settings, so you can connect as soon as the machine boots.

macOS client

The download page offers separate installers for Apple silicon and Intel chips — pick the one that matches your machine. Open the dmg and drag the app into Applications. If macOS says the developer can't be verified on first launch, go to System Settings → Privacy & Security and click Open Anyway once. Importing works the same as on Windows: menu bar icon → subscription entry → add subscription link → update. Once connected, the menu bar icon switches to a connected state, and clicking it shows the route currently in use.

Android client

Open the download page in the panel on your phone and get the Android package. After the download, the system may ask you to “allow installing apps from this source” — grant your browser permission in settings once, then continue the install. The first time you tap Connect, the system shows a connection request; tap Allow and Android registers a VPN profile, so it won't ask again. Importing the subscription also happens in the client's subscription entry; once the route list updates, go back to the main screen, pick a route and tap Connect.

iOS client

On iOS the client is installed from the App Store — the link on the download page takes you straight to the app page. Open the app and paste the link you copied in step 3 into its subscription entry (the panel's “One-click import” can also open the app with the link attached), then save and update. On the first connection iOS asks for permission to “add VPN configurations” — tap Allow and confirm with your device passcode or Face ID, and it won't ask again. iOS only allows one active VPN connection at a time, so disconnect before switching routes.

Linux client

The Linux build is also available from the download page in the panel, and importing works the same as on desktop: find the subscription entry, paste the link, update, then pick a route from the list. Installation details differ between distributions, so follow the instructions inside the client; if the list is empty after importing, check the three points below first.

If the import fails, check these three things first

First, is the subscription link complete — make sure you didn't copy extra spaces or line breaks. Second, is the client up to date — older versions may not recognise the newer subscription format. Third, has the subscription been updated — you have to click Update once after pasting the link before routes appear. If all three check out and it still doesn't work, look up the symptom on the FAQ page.

Connect and verify it works

Pick a route → connect → confirm the exit region

Once the route list appears, pick a route and click Connect. For your first connection, choose a region close to where you are — Hong Kong, Tokyo or Singapore, for example — for faster response; switch to a route in the relevant region when you need a service from a specific country. After you click Connect, the status changes from “Disconnected” to “Connected”, and a connection indicator appears in the tray on desktop and in the notification bar on mobile.

There are three simple ways to confirm it's actually working:

  1. Open a browser and visit a site that's normally unavailable to you — if it loads, your traffic is going through the selected route;
  2. Open any site that shows your current IP and location and confirm the region matches the route you selected;
  3. Check the connection details in the client, which usually show the current node and the latency of this connection.

If you're connected but pages won't load, try three things in order: switch to another route in the same or a nearby region (load differs between routes), confirm the subscription has been updated to the latest version, and restart the client once. If it still doesn't work, look up the symptom on the FAQ page or open a ticket in the user panel — include your client platform, the route name and the error message, and it'll be handled faster.

Day-to-day use needs nothing extra: import the same subscription on each device separately — there's no need to buy a plan per device — and to switch regions temporarily, just pick another route in the list. For what route types (IEPL dedicated lines, relay and direct) suit which scenarios and how to choose by purpose, the global nodes page has the full explanation.

Quick troubleshooting

Topics this page doesn't cover, by category

Account & subscription

Can't see plans after signing up, forgotten password, subscription link stopped working, re-importing after switching devices.

Go to the FAQ page

Connections & troubleshooting

Import errors, connected but pages won't load, client reports an invalid configuration, connection keeps dropping.

Go to the FAQ page

Speed & routes

A route has slowed down, choosing routes by purpose, IEPL dedicated lines vs. relay, peak-hour performance.

See the global nodes

Billing & refunds

Plan expiry, how data packs work, prorated upgrades, how to request the 14-day refund.

Go to the FAQ page

For something more systematic, read the complete AI guide next: it covers what tools like ChatGPT, Claude and Gemini require from your network, plus notes on accounts and API use, all organised by chapter.